24hr hotline:

331-3553 (+1)

Laboratory investigations

Queue

You are requested to take an investigation token from the token machine at the entrance and present your token to the reception once called.

Follow the same procedure even if your test requisitions are from another institution or if you want to do a routine investigation by yourself. Please note that for some tests, you may be asked to see a doctor and we will not be able to provide such investigations without a doctor’s requisition.

 

Collecting results

The Laboratory has standard time guides for collecting results displayed inside. Please be aware of these times and get advice from the Laboratory at the time of investigation on the results collection time.

You will be notified via SMS once your results are ready for collection. Investigation reports are released from the Laboratory counter. Please present the investigation memo when you come to collect the reports.

 

Sample collection

Collection services for all standard laboratory testing are done at the sam- ple collection point located on the right side of the hospital, next to the X-ray counter. Some tests need preparation before sample collection, like fasting for several hours, collection of mid stream urine or a 24 hrs timed urine collection. And for some tests, multiple samples have to be obtained at hourly basis.

The laboratory staff will explain all procedures regarding the preparation and further collection instructions / or information on the resulting pro- cess depending on the type of test required.

For special tests like biopsies, an appointment is needed and should be discussed with the pathologist prior testing.

 

Testing

Testing is done at the main laboratory. Most laboratory testing is pro- cessed through out the day, so the results are available on the same day itself except for few tests.

 

Reporting

The laboratory has standard time frames for issuing of test results. These timings are given at the end of each sample collection to each individual patient. Please be aware of these timings and get advice from the labora- tory at the time of investigation on the result collection time.

 

Issuing of reports

Reports will be issued from the laboratory.

All your laboratory results are confidential. You have to provide the labo- ratory memo slip / collection slip at the time of collection.

The reports will be issued to the bearer of the memo/collection slip as he/ she will be deemed authorization to accept the reports on behalf of the patient.

 

Inpatient reports

During the period of admission, test samples and reports will be collected by the respective nurse’s station.

Even in case of any emergencies, some tests may take some time to pro- cess depending on the type of investigation.

If any tests are not available in the hospital at the time of admission, the sample will be collected and sent to another centre for processing.

 

Enquiries

For information or for any laboratory related issue, please call 3300240.


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