By: Ahmed Afaal, MD
An organization’s work doesn’t revolve only about what is done in the organization. Having guidelines and protocols on how to do things in an organized manner is no doubt an important part of any organization to optimize its efficiency and output. It seldom though that organizations, especially in these parts of the world including Maldives, that organizations really dwell onto the softer side of its operations. The softer side of the working environment. How we treat each other.
In healthcare this becomes even more important. let alone the respect that you have to show to your patients, respect among the professional team is equally important. The sad truth, though is that our work place cultures have to undergo a ra
dical improvement in this front. Unfair discrimination, bullying and or behavior considered harassment, are in fact very apparent in most of our work places. It makes it worse when managements and the staff find it hard to accept these facts, which again is commonplace in our workplaces.
At ADK Hospital, being a large and growing organization, we believe that such behavior by some staff members
towards others, knowingly or unknowingly are evident. And it is in this respect that we believe that we should take proper action to minimize such behavior in the workplace. We believe that there should be proper awareness among staff on such issues, and there should be proper mechanism to register such complaints and address it too.
Getting along with your colleagues are important. Good workplace relationships can help you perform better in your job and make going to work an enjoyable experience. It is no different in the healthcare setting. Given the stress and tension that we work through each day, these relationships help reduce stress and improve our diligence at work. Respect is the foundation of such relationships.
In this regard, the Hospital has published a guideline on Respect for Colleagues. It is of course and achievement for the organization but it can only be celebrated when the staff are are acquainted to this guideline and the actual practice of these become everyday norm. Good patent care is no doubt enhanced when there is mutual respect, fairness and clear communication between all professionals involved in the care of patients. We believe that this guideline will lay the stone to develop and enhance the culture of respect with in the organization. Appropriately, our first core value of the organization states, “PEOPLE – we RESPECT each person as a member of the hospital community.”
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